We know what it feels like to struggle with both your pets emotions and your own, when it comes to leaving your best friend alone.
As a whole, pet parents have become more educated about pet care, we are more aware about what our pets need for a great quality of life. The benefits of having a personal pet sitter far outweighs those of putting your pet in a kennel.
♥Meet Our Staff!♥
♠Management♠
Stephanie is the Owner, Operator and founder of Furball’s Choice.
(Currently on Maternity Leave)
The company is based on her strong passion and connection with animals. One she has had since the young age of 5 years old “Which was when I had my first cat. I was responsible for helping my parents feed him, scoop his poop, and make sure he was well exercised”. On top of having cared for her own pets and growing up with animals her entire life, Stephanie also possess the following experience with animals of all types. “This is my life long resume”.
Growing up in Innisfil, Ontario her first job was on a horse farm specializing in training Western Pleasure & Gaming horses. Starting from the ground up working as a groomer, mucking stalls, she soon found herself moving up to working along side her boss, training and riding young prospects. In the past 10 years she has worked oat a number of farms from Training Facilities to Boarding Facilities where animals require very specific diets and constant, attentive care.
Throughout her teenage years she donated her spare time to the local animal shelter (QHS), completed two co-op positions at the Quinte Humane Society and one co-op position at Loyalist Veterinary Hospital. After graduating High School she pursue her love of animals by accepting a job at PJ’s Pets in Toronto. These years provided experience with a vast variety of animals including pocket animals, birds “The Sun Conure is my favourite.” aquatic life such as shrimp & fish, reptiles and even tarantulas. During this time Stephanie was also an approved foster home for Pet Finder and in 2011 started walking dogs in her spare time.
Stephanie continued to keep her passion of working with animals alive by providing pet care services to local pet parents. In 2011 she was presented the opportunity to start her own business. When she was told there was an opportunity to combine her love of animals with providing a positive and much needed service to pet parents alike, she got started right away. After graduating her Business Management Course at Loyalist, and her business plan receiving a stamp of approval, Furball’s Choice was born!
- Stephanie is skilled in the administration of insulin injections, oral medication, and IC fluids, and loves caring for elderly pets, juvenile pets, pets with special health concerns & disabilities and has over a decades worth of experience providing such care.
- She participates monthly in webinars to learn all she can about domesticated animal health. She has extensive knowledge about different pet related diseases, illnesses and disabilities and how to treat them such as Degenerative Myelopathy, seizures, diabetes, kidney disease, arthritis just to name a few.
- Stephanie is certified in Dog Walking, Dog Behaviour, Reading Canine Body Language and has completed the Canine Attendant training through Canine Foundations.
- Stephanie is a Pet First Aid Certified Instructor for Walks N Wags Pet First Aid.
- Certified in Raw Pet Food knowledge and is a Certified Pet Nutritionist.
- Furball’s Choice works with Fixed Fur Life, The Quinte Humane Society, Loyalist Humane Society, Homeward Bound Rescue, Danes In Distress, Boxer Rescue Ontario, Home Again Rescue & Soi Dog (Canada & Thailand).
- Furball’s Choice supports it’s community and others. Our company has ran fundraisers for DM research and spearheaded the ‘Pack 4 Fort Mac’ in 2016 that sent thousands of pounds of pet food and items to animals affected by the Alberta Wildfires. Furball’s Choice can be seen at local events such as ‘Strut for Strays’ and “Wiggle Waggle Walk-a-Thon’ . “We will never stop helping where we can.”.
- Stephanie regularly participates in training classes & seminars with her own dogs for fun and educational purposes. “Its one thing to be able to calmly control my own dogs in a positive way, I like to be current on general communication and training techniques that work with any dog I am socializing with.”
Stephanie is a loving mother to her Son and a number of furbabies including a German Shepherd, 3 Cats, 3 Goats, 1 Ferret, 1 Clown Fish, 1 Donkey and 2 beautiful Horses. She is happy to offer service to any pet parent that needs it.
Furball’s Choice was specifically designed with pet parents in mind, as she is one her self and it pushed her to turn a passion into a lifestyle and make the move to become a pet sitter – “Life is too short to not do what you love”.
Carlos is the Production Manager and IT Tech of Furball’s Choice’s Raw Pet Food division. Carlos works closely with our partners and suppliers to ensure only the highest quality source meats are used in our formulas and maintains those relationships so that we get the best pricing possible and can pass those savings on to you! Carlos is the primary driver for supply pickups and out of area deliveries and is also responsible for overseeing all aspects of Furball’s Choice Logistics. With a strong background in technology, Carlos installs and maintains the technologies that allow us to operate all divisions efficiently. Carlos occupies a very specific niche: he’s the only person we know who can troubleshoot a server crash and a meat grinder jam in the same 15 minute window, with the same screwdriver.
Why we love him (and fear his brain a little). He is basically a human version of Google, he doesn’t just have the answer to your question, he has the answer to the question you should have asked instead. he has a sense of humor that is about 30 seconds ahead of everyone else in the room. If he says something and you’re not sure if it was a joke, a technical directive or a philosophical warning.. it was probably all three. When he isn’t optimizing production lines or chasing digital gremlins out of the system, Carlos can be found being faster on his feet than most of the dogs we serve. We still aren’t entirely sure if he sleeps, or if he just reboots for 10 minutes every night.
Always a friendly and inviting face around the shop, ask him anything. Just be prepared for an answer that might take you three business days to fully process.
Carlos was born in Port Colborne, Ontario and spent most of his childhood growing up in Hamilton, and then the Niagara Region. Carlos has always liked all types of animals and is a wealth of knowledge for many different species – from mammals to reptiles, and even aquatic animals and invertebrates.
He is a very loving multitasking father to 1 human baby and multiple pets such as a few Tarantulas, a number of Ball Pythons, a couple Bearded Dragons a German Shepherd, a few Cats and some Fish.
Becky is the General Manager at Furball’s Choice.
Becky grew up in Cobourg, Ontario and relocated to the Quinte West area with her husband in 2016. Together they are the proud parents of their daughter Melanie, son Eric and their many Fur Babies which include two German Shepherd (Scout and Atlas), a American Bulldog (Dozer), their cats, reptiles and 4 Guinea Pigs (Squish, Squiggle, Sugar and S’mores). In addition, Becky grew up with a wide variety pets, including reptiles and has always had a passion for animals.
At the age of 13 Becky began volunteering at her local animal shelter. Staff at the shelter quickly noticed her passion for the animals and her patients and ability to connect with the rescued stray dogs in the shelter. Her education to the job led to staff members recommending her to new adopters and from there Becky would go to homes to walk and pet sit new adopters pets.
Becky began working in pet retail in 2017 where she worked to build her knowledge in the pet industry. She has been recognized by many customers for her outstanding customer service skills. Becky takes pride in getting to know clients on a deeper more personal level.
Through the retail store, Becky was introduced to an organization called Fixed fur Life, a rescue organization for cats. Becky became a foster parents and volunteer. To date she has fostered over 50 cats and kittens, participated in multiple rescue operations, and volunteered at a number of fundraising events.
Something you may not know about Becky is that she is heavily involved in her local community. Taking part in many different fundraising events, rescues and non-profit organizations for both animal and human.
Becky has been working with Furball’s Choice for over 6 years now, she is a very important member of our Furball’s Choice team.
♠Pet Sitters & Retail Staff♠
Sarah was born and raised in Belleville and moved to Shannonville where she currently resides with her family. She has 3 cats (Cornflower, Biscuit & Loki) and a hognose snake (Gimli, check out her picture, look closely!). She has always had a passion for animals, likely due to being surrounded by them her whole life.
When she was younger, Sarah quickly developed a passion for horses and riding. She competed in local dressage competitions, such as “Reach for the Ribbons.” Through her lessons and competitions, she developed close relationships with a few Arabian horses, Venus and Sweets being two of her favourites.
As a teenager, she volunteered at the humane society and had her very first job at a grooming salon. At the grooming salon, Sarah worked as a bather and became familiar with a number of different dog breeds. For as long as she can remember, she knew she wanted a career involving animals.
In the summer, she spends a lot of her time camping and going on side-by-side rides with her family and their friends. Any excuse to spend time in the outdoors. She loves being in the forest, surrounded by nature, and often goes searching for bugs or reptiles to watch and admire. She has always been the type to see a snake and run towards it, rather than away.
During her time at Furball’s Choice, she has learned a lot about working with dogs of different breeds, personalities and behaviours. She has developed relationships with so many different animals, and she always looks forward to seeing them.
While she does absolutely adore dogs, she is a cat person at heart and tends to gravitate more towards the kitties she gets the pleasure of seeing. “Getting a head bonk from a cat is one of my favourite feelings. Knowing I have gained their trust is such a rewarding feeling. I look forward to meeting even more different kinds of pets and I can’t wait to learn all about them!”
Sarah’s time with Furballs Choice has passed by so quickly, though its only been a year it’s felt like many. She brings a wealth of knowledge and is always cool as a cucumber. Sarah is such a valued asset to the team and the animals she works with.
Madi Animals have always been at the heart of her life, so it’s no surprise that Madi found her way into the pet care world! She shares her days with one horse, two dogs, and a couple of cats who keep her laughing, learning, and always on her toes.
She studied at Queen’s University and spent a few years teaching elementary school before deciding to return to school to pursue Addictions and Mental Health. A lifelong learner, she loves helping pet parents explore their dogs’ nutrition so they can feel confident about what’s in their bowl.
Horses have always been a passion for Madi – she used to barrel race, but these days she and her horse enjoy a slower pace, taking life as it comes. She also shares that love by coaching horseback riding lessons.
Outside of work and the barn, you’ll often find her behind a camera, capturing the little moments that make life special. She’s also a big fan of live music—she never turns down a concert and, even though she jokes about having two left feet, she’s always ready to hit the dance floor. And when she’s not dancing, she’s probably discovering a new coffee shop to try.
Throughout the business Madi helps out with a little bit of everything. You’ll often catch her on the sales floor, but she also assists with Dog Walking & Pet Sitting, working in Raw Food Production, behind the scenes helping with stock & inventory, planning in-store events and social media. And, if you’re REALLY lucky, you might bump into her behind the camera! She’s the talent behind the lens of
Madi Woods Photography taking pictures of many of our adorable clients.
Madi has loved being a part of Furball’s Choice since the early days and can’t wait to meet you and your furry family members!
Erin’s journey to Furball’s Choice started in the kitchen. After many years working as a cook in the food industry, she decided it was time for a career change and followed her lifelong passion for animals.
Erin joined the Furball’s Choice team earlier this year and has found it to be a perfect fit. Erin enjoys working with a strong team in a positive work atmosphere. She especially enjoys meeting new animals every day, building bonds, and watching their personalities shine.
Erin and her pack reside in the small town of Brighton. Her pack includes Bailey (Labernese), Zeus, her playful ferret and her two wild children Daxtin and Faith. Fun fact — Zeus was a spontaneous purchase. Erin met a ferret while on the job, fell in love with the mischievous charm, and knew a ferret would make the perfect addition to her family.
When she’s not at Furball’s Choice, Erin is spending time with her two kids — her pride and joy — or enjoying the outdoors. Whether it’s camping, hiking, or paddleboarding, she’s always up for a spontaneous adventure. Erin is a big fan of golden retrievers and has a soft spot for Highland cows. Erin loves the colours pink and blue. She has an insane obsession for all things Morgan Wallen and enjoys a good concert.
Erin hopes to grow her position with Furball’s Choice and flourish within the company. She us an invaluable addition to the team, we are so grateful to have her and love cheering her on as she continues to learn and grow.
Kyle
Andrea grew up in Caledon, about an hour north of Toronto. She moved to the area about 8 years ago when her husband was posted by the military. They settled in Quinte West and currently reside here with their two dogs, Albie and Ember, and three cats, Tiger, Shadow and Marmalade.
Growing up, Andrea was obsessed with animals and always had pets in her home. She often had cats, hamsters, newts, fish, and more. Andrea’s love of animals continued to grow as she started horseback riding at the age of 5. This eventually led into her first working job at a horseback riding school. There, Andrea mucked stall, fed and groomed horses, helped with lessons and a variety of other tasks around the barn. Andrea eventually moved on to apprentice coaching and worked at a few horse breeding farms, too.
As a teen, Andrea also offered pet sitting and dog walking services in her spare time. After high school, Andrea headed in a different direction, enrolling in college for Child and Youth work. She focused on working with individuals with developmental disabilities, Autism and dual diagnosis in a variety of settings from residential to educational. She worked as a child and youth worker for 15 years before feeling that she was being called back to her love of working with animals.
After using our pet care services for her own animals for many years, Andrea made a career change, joining the team at Furball’s Choice in 2024. Over years of working in the animal field, Andrea has experience working with pets with a variety of pet-related illness and disabilities. She has experience working with dog reactivity and anxiety. She has done extensive training with her own pets and has always been interested in dog behavior, constantly learning and growing her skills.
Andrea has been raw feeding her pets for close to 5 years now. She is always soaking up new information and looking to broaden her knowledge when it comes to pet nutrition. In her downtime, Andrea is an artist and loves to crate greeting cards, pet portraits and more. In fact, you can check out some of her artwork on display right here at Furball’s Choice.
Andrea has been a wonderful asset to the Furball’s Choice team. We hope to have her around for years to come!
Emily
Grace H was born in Port Perry but moved to the Belleville region when she was young. There, she was raised on a dairy farm, where she still lives and works today. Grace is constantly surrounded by cows, numerous barn cats, and six indoor kitties inside of the house (Tank, Tab, Dot, Dash, Oreo & Miss Magoo)!
During high school, Grace was a bit of an outcast, never really hanging out with friends. Grace was always at the farm working away. None of the other kids really understood why Grace chose working instead of going to the mall or partying with the popular kids. Instead, Grace was having fun, in her own way! She would hang out in the barn during the day in the summer, feeding the babies and sunbathing in the field.
Grace got her first job as a stable hand at a neighbor’s horse barn. She can remember mucking the stalls, carrying hay bales, and grain buckets all over the place. When her work was all done, she’d jump on a horse and go for a ride around the pasture. The money was just a bonus! Grace has always had a passion for animals. Being around the cows growing up, she was determined to become a veterinarian so she could help her own animals as well as everyone else’s. She hasn’t had the chance to pursue her dream career yet, but she is still hopeful for what her future holds.
Grace started at Furball’s Choice in January of 2024, and she has never been happier. Her friends and family think that this is exactly where she was meant to be! They say “if you love what you do, it won’t ever feel like work”, and Grace really takes that to heart. Grace has learned so much about animal behavior, keeping pets happy and healthy, along with a wealth of other knowledge. Grace is learning new things each day and can’t wait to apply that knowledge in the future.
Grace says “I know that the farm won’t be my entire personality for my whole life, but I really don’t know what I’m gonna do with myself when I don’t have a whole herd to care for! I think I’ll go stir-crazy!”
Grace’s favorite animal is a stingray, although people usually think her top choice would be cows. Her favorite dog breed is tied between Rottweilers and Cane Corsos. Although Grace loves to work, in her spare time, she loves doing crosswords and sudoku puzzles.
Grace has been an amazing asset to the Furball’s Choice team, and we hope to have her around for many more years to come!
Grace R was born and raised in Belleville, Ontario. She grew up surrounded by many fur babies. Having grown up in a fairly rural area, Grace was able to fully appreciate and embrace her love for nature and all of the beautiful creatures it has to offer! Between her two households is blessed with 9 furry little friends, Lola (German Shepherd), Toby (Cat), Bebe (Cat), Lilah (Basenji), Igor (Basenji), Leo (Cat), Lily (Cat), Pippi (Golden Retriever), Winnie (Border Collie/Australian Shepherd).
Unfortunately Grace recently had to lay to rest, her life long friend of a healthy 22 years, Pretty Kitty. Pretty Kitty was a female Tortoiseshell cat and she was a very special kitty to Grace and her family. Pretty Kitty was a wonderful companion and the foundation for boosting Grace’s deep love for animals.
Grace and her 2 brothers were often found outdoors taking and caring for the stray kitties and animals that stumbled upon their doorstep. Her current cat Leo, is actually a former stray that she took in from the cold. Grace eventually was able to win her mom over with him as well, and Leo became a permanent resident of the household.
Having such a big family with so many pets, it was easy for Grace to feel comfortable around animals. This led to her spending lots of time reading up on how to properly care for animals and how to protect her pets from any potential issues that might occur with the breed or species. Not only did she strive to provide her own pets the best life but was often going to the Human Society, with her Dad to walk the dogs and give some love to the kittens. “It’s funny, I was often referred to as the ‘dog whisperer’ by many of my friends and family members for having this soft presence and being able to win over the shyest of dogs.”
With such a drive and passion Grace knows that Furball’s Choice is just the place for her. Having many different personalities and stories within the crew at FC, she’s eager to learn so much more about nutrition and overall health for animals that she can carry with her for the rest of her career!
Grace brings a a smile with her everywhere she goes. She is calm and patient and hilariously fun in the same breath. Grace is such a valued member of the Furball’s Choice team, her hard work ethic and enthusiasm are only two of the many reasons as to why Grace is so successful in her position with us!
Sam grew up in Oshawa, where she spent the first 17 years of her life before gradually moving further east. In 2021, she settled in Trenton, which she is proud to now call home.
Her passion for animals began long before she joined Furballs Choice.
From a young age, Sam was the go-to person when neighbors needed a pet sitter, dog walker, or house sitter. That early love for caring for animals followed her into adulthood, and when she moved out to the county, former co-workers began asking her to care for their pets as well. What started as a personal passion naturally grew into something more which eventually lead her to pursue a role with Furballs Choice. Animals have always been a constant in Sam’s life. In 2018, her family rescued their dog, Dakota, from Israel, and she has brought insurmountable joy to their lives ever since. As with many rescues, Dakota’s journey came with challenges, but watching her progress year after year has been deeply rewarding and has only strengthened Sam’s commitment to animal care.
Over time, Sam has cared for a wide variety of animals, not only dogs and cats, but also fish, chickens, and goats. While she holds a special place in her heart for rescue dogs, she also has a particular admiration for the Irish Wolfhound. Their size, gentle temperament, and warm personalities never fail to impress her. When it comes to pet care, Sam believes in building trust above all else. For her, establishing a genuine connection with each animal is the foundation of a strong and balanced relationship between a team or a pack. Her goal is always to ensure that the animals in her care feel safe, respected, and loved, just as she would want for her own pets.
What Sam cherishes most about working at Furballs Choice is the privilege of seeing the animals she cares for happy, healthy, and thriving. From the biggest to the smallest, from the fluffiest to the hairless, each pet has a unique story and a personality filled with gold. Being part of their lives and supporting their well-being is what makes this work so meaningful to her.
Outside of animal care, athletics has played a huge role in Sam’s life. She spent 10 years playing box lacrosse at a representative level and was fortunate to compete nationally in her final year. The sport instilled in her values of discipline, teamwork, and perseverance that she carries with her in all areas of life. Beyond sports, she is an avid reader and enjoys spending time outdoors, especially hiking and paddle boarding.
Academically, Sam first pursued teaching before shifting her studies to Fleming College, where she graduated from the Customs Border Services program. She has long held an interest in law enforcement and aspires to one day become a CBSA officer.
Sam is grateful to be part of the Furballs Choice family, where she can combine her passion for animals with her dedication to helping others. She looks forward to continuing to meet more of the wonderful pets and people in the community.
Dakota
Farrah
Nicole
♠Raw Pet Food Production♠
Jacob Born in Belleville and Trenton raised, Jacob has always been close to home. Jacob currently resides in Belleville with his spouse and their two male cats, Sly and Jinx.
Within his work experience he’s always been involved in the food industry. At first he was stocking your family’s food at the local grocery store, Fresh Co. for 4 years. But Jacob was ready for a change. Now he’s filling the shelves for your furbabies at Furball’s Choice.
Growing up in a sports driven household, Jacob was drawn to the love of baseball. Every summer night was spent at the diamond with his four-legged best friend, the family dog, Tucker. He was taught to be the best version of himself and he tries to incorporate this into his efforts at work every day.
Jacob always treats animals as part of the family, making sure they obtain the respect and care they deserve. He can’t wait for the day he’s able to bring a pup of his own into his home but is waiting for the best time.
Jacob is our main Supervisor in Raw Food Production here at Furball’s Choice. He loves to take on new tasks and learn new positions within the company, so although he started off as a Pet Sitter he has transitioned into production work, delivery driver, forklift operator & Team Lead and hopes to learn how to work the retail portion and other areas of the business as well.
“Though a short time has passed since I started this position, I’ve loved every moment. I get to interact with all sorts of pets that make their way into the store front. With everyday that passes I continue to learn more and more how to better myself and give my all here at Furball’s Choice.”
Busying about the retail shop, the production floor and on local delivery days, you will see Jacob’s smiling face, but one thing about Jake is that he is never too busy for a quick snuggle with your furbabies.
Jacob is a go getter and always brings a positive attitude to work. His drive to learn is going to result in so much success in his future! Jacob is a highly valued member of the team at Furball’s Choice, and our furry customers just adore him!
Joe, If you want to talk about “OG” status at Furballs Choice, this is the guy.
Joe was right there with us in the trenches back in 2014, helping us produce and sell our very first batches of raw food. He is certainly no stranger to the grind; back in the early days, you’d often find Joe assisting with very late-night customer pick-ups at the original Furballs Choice “Garage Store” or tirelessly packing massive deliveries into the freezers until the job was done.
After a few years spent exploring the mountains of British Columbia, Joe decided there’s no place like home. We were thrilled to welcome him back to the team last year. He returned with that same “hard work” DNA we remembered, just longer hair and with a few crazy BC stories to tell!
A few things to know about Joe, he’s a Family Man. When he isn’t busy ensuring your pups have the best meals possible, he’s clocking in on “Dad duty” with his beautiful 7-month-old daughter . He’s mastering the art of the diaper change with the same precision he uses for our raw blends! Fun Fact: Joe’s spouse is a former Furball’s Choice employee who also worked with us before and after their BC adventure!
Joe is also a Cat Dad. Joe grew up in a house full of both dogs and cats, but these days his heart is ruled by a feisty tabby cat named Bubbles. (Don’t let the name fool you, Bubbles definitely means business and likes to think she runs the household).
Joe is built for the work. From those late nights in the garage to the heavy physical demands of production today, Joe is always the first to offer a hand before you even have to ask. We are so happy to have Joe’s hard-working spirit and long-term expertise back in Ontario and back in the Furballs family.
Next time you see him, ask him about the “early days” or for the latest cute update on his baby girl.
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Some say they can communicate with dogs using only their mind.
Others say they once organized a freezer so perfectly it could be seen from space.
Much like Bigfoot, a calm puppy on a rainy day, or a rare four-leaf clover, they are rarely captured on film.
They prefer to stay behind the scenes, ensuring everything runs smoothly while maintaining a mysterious aura. What we can tell you is that they are a vital part of the Furballs team and ensuring our freezers are always fully stocked with your pets favourites!
If you see a blur of pure productivity moving through the shop or production area, that’s probably them. While we can’t show you their face, we can guarantee that the work they do is legendary.
Melanie is our youngest team member at Furball’s Choice!
Born in Cobourg, Ontario, she relocated to the Quinte West area in 2016, along with her Mom, Dad, and younger brother.
Since the day she was born, Melanie has always had pets at home. Over the years, her parents have had dogs, cats, and reptiles. At only 16 years old, Melanie still lives at home. Currently, her family has 4 dogs and 5 cats. She also has a cat of her own, named Ella and 4 Guinea Pigs named Squiggle, Squish, Sugar and S’mores .
Melanie’s family began fostering for Fixed Fur Life in 2017. During this time, Melanie’s passion for animals grew. She helped volunteer at community events and assisted her parents in fostering more than 50 cats. During this time, they fostered a cat that Melanie couldn’t let go of, and after lots of convincing, her parents helped her to adopt Ella.
As soon as Melanie was old enough to apply, she began working at Furball’s Choice. She considers herself lucky that her very first job is working with animals. Melanie enjoys keeping busy in the store, but always has time to snuggle all of the furbabies that stop in to visit.
In addition to working part-time, Melanie loves to sing and is currently learning guitar. She is very artistic and loves to get creative. She has a passion for photography and also enjoys hiking and swimming.
Melanie continues to grow her knowledge in the pet industry, and although she is unsure of what her career goals may be for the future, she is sure that animals will always be a big part of her life. Being the youngest member of Furball’s Choice, this doesn’t stop Melanie from giving the rest of her teammates a run for their money. When it comes to hard work you can bet you’ll never catch this girl standing in one place for too long.
We love having Melanie as part of the team at Furball’s Choice, she has a big heart for animals of all kinds and she’s always open to learning and picking up new tasks. We can not wait to see here life takes her!
Brady
Our Promise To You
Trust, Quality & Security.
We treat our clients, their pets, and home with a standard of professionalism and care that is incomparable in our industry. Furball’s Choice is continually working to set the bar high for pet sitting standards in our industry.
Our staff conduct each service with honesty and truthfulness. Providing our clients with honest feedback, and being open to honest feedback from our clients. We humbly recognize that we can always do better through mutual feedback and communication.
Our company possesses insurance and liability coverage for your pets, home and property for the duration of our visits. We respect the trust our clients have placed in us to care for their most valuable possessions.
Furball’s Choice staff are Walks ‘N’ Wags Pet First Aid Certified with emergency contingencies in place to handle any emergency situation that may come our way, and the ability to safely and adequately care for any pets whom require medication or limited ability care.
Furball’s Choice is an active member of Professional Pet Sitters International, Veterinarian, Groomer & Rescue recommended for both Care Services & Natural Pet Products. There is a reason that Furball’s Choice is Quinte’s only multi-award winning Pet Care Service. Voted Favourite Pet Care Service by the people of Belleville for 2016 and also awarded the title of Best New Business during the 2016 Quinte Business Achievement Awards.
At Furball’s Choice we believe the “Keys to Great Care” are:
- Superior Customer Service: 24 hours a day, 365 days a year, high-quality care and service.
- Environment: Provide a clean, active, positive, enjoyable environment while providing professional and trusting service.
- Convenience: Being mostly mobile, offering clients a wide range of services in their own personal environment specific for every animal type.
- Location: We will come to you, making Furball’s Choice an easily accessible service for your convenience.
- Reputation: Credibility, integrity, and 100% dedication, from more than a decade of experience and passion with animals.
